TL;DR
Night Owl CPA has partnered with Protection Plus to enhance IRS notice resolution included with our Audit Defense service, plus added Identity Theft Support. Current Audit Defense clients are automatically covered. This partnership means faster resolutions and added peace of mind without losing our personal involvement.

At Night Owl CPA, we’re always thinking about how to serve you better. Not just during tax season, but throughout the year. That means looking ahead, anticipating where friction tends to show up, and making thoughtful improvements before problems arise.

That’s why we’re excited to share that we’ve partnered with Protection Plus, a specialized tax resolution and audit defense team, to add a new layer of support for our clients.

This partnership allows us to combine the personal, hands-on service you expect from a small firm with the added resources and focus of a dedicated resolution team. The goal is simple: faster resolutions, more consistency, and greater peace of mind when IRS issues come up.

The Reality of IRS Notices (A Quick, Honest Truth)

IRS notices are a normal part of the tax landscape, and they are becoming more common.

As the IRS continues to modernize its systems, it is relying more heavily on automation and AI-driven processes. While this modernization is intended to improve efficiency, it also means that more notices are being generated automatically. And, automated notices are not always accurate.

Even when a tax return is prepared correctly, compliant taxpayers can still receive letters that require follow-up, clarification, or correction. Looking ahead, we expect more automated notices, more frequent correspondence, and more situations where a human needs to step in and straighten things out.

None of this means you’ve done something wrong. It does mean that having a strong, efficient resolution process matters more than ever.

Why We Partnered with Protection Plus

We are a small firm by design. That’s what allows us to stay responsive, thoughtful, and deeply involved with our clients’ work.

At the same time, certain parts of tax resolution are incredibly time-consuming and unpredictable, especially long IRS phone calls and procedural follow-ups. A single notice might take 30 minutes to resolve, or it might take half a day.

By partnering with Protection Plus, we are able to bring in a team whose sole focus is handling these resolution-heavy tasks. They are U.S.-based, highly credentialed, and experienced in navigating IRS systems efficiently.

Did You Know…

Scott once spent over 9.5 hours on the phone with the IRS in a single day trying to resolve one issue. Even after that call, it still required multiple follow-ups to reach a final resolution.

This is not a handoff. We remain fully involved in your case. The partnership simply gives us more hands and more specialized bandwidth when these situations arise.

What This Means for You as a Client

For clients, the benefit is straightforward.

You can expect faster handling of IRS notices and audits, more consistent resolution processes, and fewer delays. It also means we can spend more of our time focused on planning, accuracy, and advisory work instead of sitting on hold.

In short, this partnership is about removing friction and making an already stressful situation feel more manageable.

Strengthening Our Audit Defense Offering

This partnership significantly strengthens our Audit Defense, a service clients can choose to opt into. Protection Plus is the specialized team now supporting parts of that service behind the scenes, along with additional identity theft restoration benefits.

If you’ve already opted into 2025 Audit Defense, you are automatically covered under this expanded support. Nothing extra is required on your part.

With Protection Plus involved, audit defense now includes additional manpower and dedicated resolution expertise, while we continue to oversee strategy, communication, and outcomes.

Identity Theft Restoration: Protection Beyond Taxes

This partnership also expands protection beyond IRS notices and audits.

In addition to tax resolution support, Protection Plus also provides identity theft restoration services.

If your identity is ever compromised, you will have access to a dedicated advocate who helps guide you through restoring your records, accounts, and credit so you can move forward with confidence.

It is an added layer of protection that goes beyond taxes and reflects the reality of today’s financial environment.

Checklist of what Protection Plus Identity Theft Resolution includes

Who Is Covered (and How Audit Defense Fits In)

Here is how coverage works.

Clients enrolled in 2025 Audit Defense are automatically covered and supported through this partnership, including both tax resolution support and identity theft restoration services. This means your coverage is broader and more comprehensive than what was previously available.

Clients who have accepted an engagement but declined Audit Defense still have the option to opt in at any time up to filing.

If a notice arises and you are not enrolled in Audit Defense, we will review the notice and determine the appropriate next steps. In many cases, there will be a fee for us to address the issue, depending on the time and complexity involved. Some notices are quick and straightforward. Others require more extensive work. We handle these situations thoughtfully and transparently.

A Better Way Than the Old, Case-by-Case Approach

In the past, IRS notices were handled on a purely case-by-case basis. That approach worked, but it could be unpredictable for everyone involved.

By formalizing this process through Protection Plus, we are able to reduce delays, improve consistency, and ensure that every notice receives the attention it deserves.

It is a cleaner, more reliable system that is better suited to today’s IRS environment. Click here to learn more about Protection Plus’ Audit Defense benefits.

Common Questions

How does this benefit me?

  • Faster resolution of IRS notices and audits
    Dedicated specialists handle time-consuming IRS follow-ups so issues move forward more efficiently.
  • More resources working on your behalf
    You get the personal service of Night Owl CPA plus the added support of a specialized resolution team.
  • Fewer delays and less waiting
    Long IRS hold times and procedural back-and-forth are handled without pulling focus away from your core work.
  • Clearer communication and expectations
    A more structured process means fewer surprises and more predictable outcomes.
  • Continued oversight from Night Owl CPA
    We stay involved, open the case, share information, and oversee the resolution strategy.
  • Expanded protection beyond tax notices
    Identity theft restoration services are included, giving you support if your identity is ever compromised.
  • Lower stress when issues arise
    When a notice shows up, you’re not scrambling. There’s already a plan and a team in place.

Are you still handling my case?

Yes, we remain involved throughout the process. In most situations, Protection Plus will be the primary point of contact for resolution work. We open the case, provide all information we have on hand, and stay engaged behind the scenes. Protection Plus may reach out directly if additional information is needed.

Does this change how I communicate with Night Owl CPA?

No, you will continue working with our team as you always have. This partnership is designed to add support, not create distance.

Is Audit Defense required?

No, Audit Defense is optional. That said, it provides the most comprehensive and low-friction experience if an IRS notice or audit arises.

What should I do if I receive an IRS notice?

Do not panic and do not respond on your own. Send it to us as soon as possible so we can review it and determine the best path forward.

What if I never get an IRS notice?

That is the goal. This partnership is about being prepared, not assuming problems.

In Closing

This partnership is about one thing: serving you better.

By combining our personal approach with expanded resolution resources, we are creating a stronger, more resilient support system for our clients now and in the years ahead.

If you have questions about Audit Defense or how this partnership applies to your situation, feel free to reach out. We are always happy to talk it through.

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